RGIA gets Best Regional Airport Award

Jeannie Matthews
March 30, 2019

Skytrax voted the airport famous for its butterfly garden, movie theatre, and swimming pool the best in the world in its annual World Airport Awards for the seventh year in a row.

The secret to Heathrow's success is more than just reliable and efficient terminal buildings, but also delivering world-class passenger service to make every journey better.

It placed eighth in a prestigious survey of the best airports, the Skytrax - World Airport Awards 2019 in the category of the best airports in the region of eastern Europe.

Changi Airport Group's chief executive officer Lee Seow Hiang said in a media release: "Changi Airport is honoured to again be named World's Best Airport". Tokyo International Airport or Haneda airport was ranked at the second position.

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Changi Airport - which handled a record 65.6 million passengers a year ago - is expanding its capacity to meet rising demand for air travel. This achievement was made possible by the strong support from our airport partners. "We congratulate RGIA for winning the customer satisfaction awards", said Edward Plaisted, CEO of Skytrax.

"Changi Airport is very focussed on continually improving the customer's airport experience and innovating with new product and service features. This award also belongs to the people who work at the airport, who welcome our visitors with smiles on their faces, and who ensure the highest level of professionalism in the service they provide".

Exterior view: Jewel will have a total of 10 stories - five above ground and five below - filled with various attractions, gardens, 280 retail and F&B outlets and a 130-cabin YOTELAIR Singapore Changi Airport hotel.

USA airports didn't rank highly in the awards stakes, but Houston Airports did get recognition for its website and digital services. We thank our passengers for their continued support.

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