IPhone XS Max Reportedly Catches Fire in Man's Pocket

Sheri Evans
January 1, 2019

Citi Research on Friday slashed its first-quarter production estimates for Apple's iPhones and almost halved expectations on the costliest iPhone XS Max, joining other brokerages in lowering forecast amid reports of weak demand. He first saw green and yellow color smoke billowing from his iPhone XS Max.

Hillard said there was a female present in the break room when this occurred, so he ran to the bathroom before taking his trousers off.

Apparently when the melted handset was taken into an Apple Store, they were at a loss to explain exactly what had gone on, iDrop News reports.

A man from Ohio, US, claimed that his Apple iPhone XS Max went up in flames in his back pocket. "A VP of our company put the fire out with a fire extinguisher because he heard me yelling".

There is precedent for this of course: Samsung had to recall the Galaxy Note 7 in 2016 after it was found to have a defective battery problem that could cause it to ignite, while one iPhone X did catch on fire late past year.

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Josh Hillard from Columbus, Ohio reported that he felt "large amount of heat" and "strange smell" coming from his iPhone XS Max. Disappointed, he took the phone back home and called Apple Care, only to narrate his ordeal all over again. The Columbus resident has suggested to iDropNews that he was left waiting for approximately 40-minutes while Apple's safety team looked at the device, had nearly zero engagement from staff in the Apple Store, and was ultimately told that they could do nothing for him other than keep the damaged device and issue a replacement.

After various rounds of complaints to Apple, Hillard was eventually offered a new iPhone which he considers an 'acceptable remedy for the situation'. He also wants Apple to cover the cost of his wireless service during the period when he didn't have a working iPhone. According to a Reuters report, Apple is expected to start assembling top-end iPhones in its Foxconn unit in 2019.

It's important to remember that this is just an isolated incident.

The latest incident comes days after an iPhone X allegedly exploded while updating to the company's latest iOS 12.2.1 update.

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