Faulty Apple Watch Series 2 battery? Apple will fix it for free

Pat Wise
April 15, 2018

"Apple has determined that under certain conditions, some Apple Watch Series 2 devices may not power on or they may experience an expanded battery", the memo reads. The new service program began yesterday, according to a leaked internal document...

To provide assistance to users, Apple is now offering required services for the aforementioned issues for free on eligible devices. MacRumors says that this does not apply to Series 1 or three models, nor the 38mm model.

If you're wondering what models are regarded as eligible devices, you should note it down that the Apple Watch Series 2 in 42mm size which can be the Sports, Nike+, Hermes or even the Apple Watch Edition variant.

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It's somewhat unclear as to what is covered under the memo's mention of an Apple Watch Series 2 not powering on.

Customers have three years from the original date of purchase to take advantage of the free fix, after which they'll have to pay for the service (£82.44 in the UK).

Whether Apple intends to ship a full-featured watch face customization toolset to developers in a future version of watchOS remains unknown. Apple will also fix watches when the display pops out of place due to the same issue. If you own one and think the battery is defective, head over to Apple's Support page to schedule a fix. Apple has nearly always replaced or serviced such devices and generally covers expanded batteries past the 1-year warranty date, regardless of a program such as this. While custom watch faces seems like a no-brainer feature, users have been limited to making small adjustments to Apple's default faces. Let us know in the comments.

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