United Airlines accidentally flies dog to Japan instead of Missouri

Jeannie Matthews
March 15, 2018

A family landed in Kansas and expected to be reunited with Irgo, its German shepherd, at a United Airlines facility there.

Upon arrival at United's cargo center at Kansas City airport, they were met by a Great Dane that was inside a pet carrier that looked like Irgo.

"I just want to know where my dog is..." While the airline originally told Swindle that her dog could be quarantined for up to two weeks, they have since promised that a veterinarian will check on him in the airport and put him on a flight to Wichita, Kan.

Shirley Yamauchi said she purchased the airline tickets to Boston three months before the incident, Hawaii News Now reported.

Swindle received a call from United Airlines early Wednesday morning, that Irgo was, in fact, in Japan. In his place, she found a Great Dane that was supposed to be en route to Japan. There is a chance that Irgo may need to be quarantined for up to two weeks in Japan due to traveling on an global flight. "I know we have many important things to do but this is important too".

Swindle said Irgo - who was flying for the first time - had no water or food on the 16-plus hours flight to Japan.

However, the Airline was involved in another dog mishap recently when it mistakenly sent a German shepherd bound for Kansas to Japan.

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They say the dog was staying at a pet hotel in Denver, but instead of being placed on a plane to Kansas City, he was shipped all the way to Nagano, Japan.

"At this point, all I can do is be hopeful that my dog is going to be okay and return safely", she says. "I don't know what else to do at this point".

The violent incident was captured on cell phone camera by passengers on the United Express Flight 3411 to Louisville. We have notified our costumers that their pets have arrived safely and will arrange to return the pets to them as soon as possible.

On a Monday night flight from Houston to NY, a flight attendant ordered Catalina Robledo and her 11-year-old daughter Sophia to put a bag in the overhead bin.

According to reports, the pet owner argued with crew staff but eventually put the pug in the compartment after being told it was safe.

United Airlines recently changed their pet policy, limiting what animals are allowed in the plane's cabin.

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