Facebook Will Remove Clutter From Messenger This Year

Pat Wise
January 17, 2018

Facebook Messenger has gotten too cluttered, its leader said today.

Facebook's head of Messenger David Marcus published a new blog post detailing the issues the company sees with Messenger and what it is going to do to address them. According to a Facebook-commissioned study by Nielsen, 56% of people surveyed would rather message a business than call customer service, and 67% expect to message businesses even more over the next two years.

These are the top six trends defined by the Head of Messenger for 2018 and personally speaking, all of them look promising especially Facebook's idea of encouraging businesses to use Messenger after they launched WhatsApp for Business a year ago. Facebook CEO Mark Zuckerberg also said last week that the company would be making a "major change" to users' news feeds to emphasize more "relevant content", which could result in people spending less time on the platform. "Expect to see us invest in massively simplifying and streamlining Messenger this year", Marcus wrote in the post, titled "Six Trends for 2018".

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The Jaguars , who loaded up on that side of the ball last spring by signing defensive end Calais Campbell and cornerback A.J. Players do. "To me, it's just a man that has confidence in his team", defensive tackle Abry Jones said.

While simplification is first and foremost, Facebook has several other goals for Messenger.

This doesn't mean that Facebook is going to start taking away features that it has added. The app was simple and focused entirely on one thing: messaging. Platforms like Twitter and Facebook have already become a place many people get their news. The company hopes to build on the success of video and voice chat within Messenger this year while continuing to invest more in group chats, Marcus noted. That space can be used for features that allow people to connect both online and offline. The social network's main messaging app, Messenger, was once one of the best messaging apps on mobile devices. Facebook puts a significant emphasis on live video, so it isn't surprising Messenger would too.

What that means for the end user is now up in the air.

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